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Things You Should Never Say to Your Dubai Web Development Client
27 November 2014 | Web Development
As far as effective communication is concerned, knowing what to say and how to say it is one of the things that will make your web design UAE client appreciate your way of talking to them. Yes, there will be times when they will be overly demanding but you have to understand that they are the ones paying you the money for the services you are offering. They want their money’s worth and it is a heavy requirement that you deliver this demand on such matter.
Be that as it may, here are some things you should never ever say to your client. Especially the ones who are already stressed out with their work, you wouldn’t want to be the recipient of their anger and you wouldn’t want to be the cause of your engagement’s termination…
I DON’T KNOW
They turned to you for the website design UAE services that you offer. One of the least things they want to hear from you is that you don’t know the answer to their question. Yes, you’re not perfect but in dealing with clients, you will have to up your perseverance and your patience so you do not reach your boiling point. This is for your own good too. Don’t straightly say that you do not know what it is that’s bothering them. However, you can always say that you’re not sure but you’re more than willing to check it out.
THIS IS NOT OUR WAY
The client cares less about how you get things done so long as you get the job done. However, if you point out a certain demand that he wants and rebut it without much consideration, expect a clash between the two of you. Do your best to avoid that. All that’s in their mind is how you will be able to assist them in their business endeavors. Even if you’re not able to do so, give them the proper response nonetheless.
YOU SHOULD BE THANKFUL
No matter how good you are at Dubai website design, you have no reason to be conceited in handling your clients. Remember the fact that they are paying you for the services you are offering. Yes, they should be thankful for your services but it’s also expected that you meet the demands that they are laying down for you.
IT’S NOT WITHIN MY SCOPE OF SERVICE
As the client is expectant of your service to be all out, not all the time will they be fully knowledgeable on the full scope of your service. If they are asking you something that is out of the service that they hired you for in Dubai web development, still do your best in offering them a solution. Keep in mind that you are there to provide them solution not complication. And when you’re not able to provide a conclusive answer to their question, you can always refer them to another facet of your company’s service.